April 2001 REP Workshop
REP Relations hosted its second REP workshop on Thursday, April 12, 2001 at Energy Plaza in Dallas. Thirty-nine individuals representing fourteen of the new Retail Electric Providers and the Public Utility Commission attended the one-day workshop. Presentation subjects included:
- Pilot Project and discussion topics on Customer Data
- System Testing
- Customer Care
- Delivery Service Tariffs
- Outage Notification
- Meter Services
- ERCOT Protocols
The workshop also allowed team members from the REP Relations team and Distribution Operations organizations to become better aquatinted with their new customers, the Retail Electric Providers. Also during the workshop, the REP Relations team captured all unanswered or pending questions for future research and response.
Agenda, Presentations & Parking Lot Questions and Answers
Download the following presentations and agenda which were covered at the REP Workshop on April 12, 2001.
REP Workshop Questions - April 12, 2001
(MS Word Document; 23.5Kb)
REP Workshop Agenda
(MS Excel Worksheet; 18Kb)
Customer Data Provision
(MS PowerPoint Presentation; 55Kb)
ERCOT Protocols
(MS PowerPoint Presentation; 467Kb)
Meter Services
(MS PowerPoint Presentation; 72Kb)
Electric Choice Pilot
(MS PowerPoint Presentation; 466Kb)
System Testing
(MS PowerPoint Presentation; 191Kb)
Customer Care
(MS PowerPoint Presentation; 87Kb)
Delivery Service Tariffs
(MS PowerPoint Presentation; 135Kb)
Outage Reporting Notification
(MS PowerPoint Presentation; 92Kb)
REP Relations Team
(MS PowerPoint Presentation; 5,165Kb)
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For additional information, you may contact REP Relations at: contactcenter@oncor.com.